Privacy Policy

This privacy policy describes how Terra Firma Smart Systems collects, uses, and protects information when you use our online platform or interact with our services.

We collect information to provide and improve our services, communicate with you, and understand how our platform is used. The types of information we may collect include information you provide directly to us, such as your name and contact details when you inquire about our services or create an account. We also collect information automatically as you use our site, such as your internet protocol address, browser type, device information, and usage data like pages visited and time spent on our platform.

We collect this information directly from you when you interact with forms or features on our site, and automatically through technologies like cookies and analytics tools as you navigate the platform.

We use the collected information to: Provide, operate, and maintain our services; Improve, personalize, and expand our services; Understand and analyze how you use our services; Develop new products, services, features, and functionality; Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the service, and for marketing and promotional purposes; Process your transactions; Find and prevent fraud; Comply with legal obligations.

We may share your information with third parties only as necessary to provide our services, comply with the law, or protect our rights. This may include sharing information with service providers who assist us in operating our platform and delivering our services, or with law enforcement or government authorities in response to legal requests. We do not sell your personal information. In the event of a merger, acquisition, or asset sale, your information may be transferred.

We retain your personal information only for as long as is necessary for the purposes set out in this privacy policy and to comply with our legal obligations.

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

Under applicable data protection laws, you have rights regarding your personal data. These rights may include the right to access, rectify, erase, restrict processing of, or object to the processing of your personal data, as well as the right to data portability. If you wish to exercise any of these rights, please contact us using the details provided below.

Our site may contain links to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites and cannot accept responsibility or liability for their respective privacy policies.

Our service is not intended for individuals under the age of 16. We do not knowingly collect personal data from children under 16. If you believe we have collected information from a child under 16, please contact us.

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page.

If you have any questions about this privacy policy, please contact us:

Terra Firma Smart Systems
155 Church Street
Richmond, Victoria, 3121
Australia

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